Shipping & Handling

We strive to process your order and place it on a truck for shipment in one business day. In processing your order this quickly, you could have your order within one to seven business days! Our products are 100% Guaranteed or your money back. View our Guarantee Policy.

Most importantly, our shipping for orders over $50.00 is FREE^*!

(Continental U.S only) APO/FPO's are free to if the weight is 2lbs and under. For APO/FPO's purchases over 2lbs actual shipping charges will apply please click here.

SHIPPING and HANDLING CHARGES

For The Continental U.S.

For Outside The US, Hawaii, Alaska and US Territories outside of the Continental US please click here.

Order Value	Standard Shipping
$0.00 - $49.99	$6.99
$50.00 and over	FREE*

*	NOTE: Our Shipping for orders over $50.00 is FREE* for the Continental U.S (APO/FPO’s for 2Lbs and under) only!
*	Shipments are made via the United States Postal Service (aka “The Post Office”) or UPS (AlwaysOnSalePetSupplies.com choice of delivery-for free shipping option).
**	We update estimated processing times based on our current projected order volume.
*******	Priority mail is delivered Monday-Saturday. (Saturday is not considered a business day)
********	Express Post Office mail should arrive by 3pm on the second day. Express mail also is delivered on Saturdays and Sundays.
*****	Also note that UPS shipping is in terms of business days. Saturday is not considered a business day (and if this option is chosen UPS next day air must be used and there is an additonal $15.00 UPS Saturday Delivery fee added to the total shipping costs. If you are ordering on a Friday and need it by Saturday, please let us know. Feel free to contact us at 800-865-6734.

Standard Shipping

Orders will be shipped U.P.S. ground or via United States Post Office (AlwaysOnSalePetSupplies.com choice of delivery-for free shipping option).

We're sorry, but the following areas are excluded from the FREE Shipping Offer: Hawaii, Alaska and US Territories Outside of the Continental US (except APO/FPO orders 2lbs and under). We do ship to these areas, however, we need to add additional Shipping and Handling Fees. Please call us or email us for shipping costs to these areas.

Phone: 1-626-797-9457
Email: CustomerService@AlwaysOnSalePetSupplies.com

3 Day Air, Second Day Air and Next Day Air:

AlwaysOnSalePetSupplies.com does ship orders 3 Day Air, Second Day Air or Next Day Air. Please call us or email us for shipping costs.

Phone: 1-626-797-9457
Email: CustomerService@AlwaysOnSalePetSupplies.com

If your package has special shipping conditions (as listed above), please call our Customer Service at 1-626-797-9457, between the hours of 8:00 am and 6:00 pm PST. We will be happy to assist you.

Important Information:

Unfortunately, we cannot guarantee delivery times to APO/FPO, HI, AK, USVI, PR, and Guam addresses.
If you have not received your order in 7 business days, please e-mail us.
With Standard Shipping, some larger packages may need to be picked up at the local carrier's facility instead of delivery to you home.

APO & FPO, Hawaii and Alaska Shipping Charges

Orders outside of the Continental USA – Canada and Mexico:
We ship only in following countries:

United States
Canada
Australia
Austria
Belgium
Denmark
England
Finland
France
Germany
Israel
Italy
Netherlands
New Zealand
Northern Ireland
Norway
Portugal
Scotland
Spain
Sweden
Greece
Latvia
Republic of Ireland
Switzerland
Poland
Fiji

If you would like to calculate shipping cost, please go to Calculate shipping cost page

Please note the guidelines below for approximate shipping costs:

Order Value	Additional Costs (approx.)
$0.01 - $10.00	$5.00
$10.01 – $20.00	$7.50
$20.01 - $30.00	$10.00
$30.01 - $40.00	$15.00
over $40.00	Please Call

We go out of our way to make sure you do not overpay on your shipping. If you live outside the Continental US and wish to purchase one of our product, please carefully read the following:

Please add any additional shipping costs

Our checkout does not calculate additional shipping charges into your bill. Please type into the note section "Please add any additional shipping fees" We will add in the exact shipping fees when we process your order. Please note that the exact cost is generally less that the approximate cost shown in the chart above.

If you would like to know the exact figure for the additional shipping fees, please contact us by email, CustomerService@AlwaysOnSalePetSupplies.com, (please make sure you include the description of the item you wish to purchase and your complete shipping address) or you can phone us at 1-626-797-9457. Once you have received your additional shipping fees information, you may then place your order and we will add the additional charge when we receive your order.

If you do not have a Continental US shipping address, and you still have questions, please contact Customer Service by email or phone.